Shipping Policy

Thank you for shopping at Levitshit. This Shipping Policy outlines our shipping methods, delivery times, and related terms and conditions. By making a purchase through our store, website, mobile applications, or related services (collectively referred to as the “Services”), you agree to comply with the terms set forth in this policy.

ORDER PROCESSING TIME

1.1 Processing Time:

We strive to process and ship all orders as quickly as possible.
– Order cutoff time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
– Processing time: 1 – 3 business days (Monday to Friday), excluding weekends and public holidays.
Please note that processing times may vary during peak seasons or promotional periods.

1.2 Order Verification:

To ensure the security and accuracy of your order, we may conduct order verification procedures. This may include contacting you to verify your personal or payment information. Failure to provide the requested information in a timely manner may result in delays or cancellation of your order.

MODE OF TRANSPORT AND DELIVERY

2.1 Shipping method:

All shipments are sent via UPS or USPS. Your order will be shipped to the address provided during the checkout process. The specific shipping method used depends on the delivery address and the regulations of the shipping service selected. We offer two shipping options for your convenience:

  • Standard shipping
  • Fast shipping

Available shipping options will be displayed during the checkout process. Please select the desired shipping method that best suits your needs.

2.2 Delivery Time:

Estimated delivery time depends on the shipping method selected, destination address and other factors beyond our control. Below are estimated delivery times, please note estimated delivery times provided during checkout are approximate and not guaranteed. Delays may occur due to unforeseen circumstances, such as weather conditions or customs procedures.

Estimated shipping time (Monday to Friday):

  • Standard shipping: Delivers within 7-10 business days.
  • Fast shipping: Delivery within 3-6 business days.

2.3 Shipment Tracking:

Once your order has been shipped, we will provide you with a tracking number or link that allows you to track the progress of your shipment. You can use this information to track your package’s status and estimated delivery date.

2.4 Shipping Restrictions:

We may have shipping restrictions on certain products or destinations for legal, regulatory or logistical reasons. If your order cannot be delivered to the address you have selected, we will notify you promptly and provide alternatives, if available.

SHIPPING COSTS

Customers are responsible for covering the shipping fee for their orders. The applicable shipping fees will be displayed during the checkout process before you finalize your purchase.

  • Standard shipping cost: $5.99

  • Fast shipping cost: $12.99

All prices and figures are in US dollars.

3.2 Taxes and Duties

For international orders, additional taxes, customs duties, or import fees may be imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping fees paid at the time of purchase. Please consult with your local customs office for information on any applicable fees or restrictions.

ADDRESS ACCURACY AND DILIVERY ISSUES

4.1 Address Accuracy: It is your responsibility to ensure that the shipping address provided during the checkout process is accurate, complete, and up to date. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information.

4.2 Delivery Issues: If you encounter any issues with the delivery of your order, such as non-delivery, damaged packages, or missing items, please contact our customer support team as soon as possible. We will work with you to resolve the issue and, if necessary, initiate an investigation with the shipping carrier.

CONTACT US 

If you have any questions, concerns, or requests regarding our Shipping Policy, please contact us at:

LEVITSHIRT SHOP
Email: [email protected]

Business Day: Mon – Sat / 8:00 AM – 17:00 EST
Warehouse: 609 State St, Springfield, MA 01109, USA
Creative Office: 59 Nguyen Sinh Sac, Hoa Minh, Lien Chieu, Da Nang